for supporting customers, qualifying leads, talking to job candidates, and conducting polls
for multichannel support, quicker response, and 24/7/365 support
with a +20% conversion boost, 10,000+ simultaneously handled calls, and 2.4x less money spent on the contact center
of calls handled by virtual agents
Conversion increase as compared to human agents
Less money spent on customer service
Help your clients become leaders with Voctiv’s virtual agents and digital transformation solutions
Gain the power of Conversational AI solutions for any industry to improve your and your clients’ ROI
Help reduce operational costs and increase your clients’ competitive edge with a new level of customer service and deeper insights
We provide consistent 24/7 customer service in any language with our multilingual feature
Immediate response to each application: our solution is 10 times faster than a conventional call center
Increased conversion by up to 20%
Deeper user knowledge for better customer relations
99% of people can't distinguish our AI from a human agent. VAs can change intonation, make pauses, and follow the conversation flow to sound logical and natural
It only takes four weeks to launch your project
Our NLU engine is equipped to handle multiple intents and it accurately understands the exact inquiry of the customer. It can be scaled in any business industry at any time
Virtual agents can support your customers and solve their inquiries on multiple platforms: messengers, email, calls, etc
Goal: Reaching out to customers to offer new services from a popular telecom company
Use case: Conversion growth for specific scenarios
Goal: Simplified delivery process, increased customer satisfaction rate
Use case: Outbound call regarding package delivery status
Goal: Support and improve customer service
Use case: Answering incoming calls and informing clients about services
We are committed to developing AI solutions that will dramatically change the way that customers and businesses communicate. Our team consists of linguists, engineers, and experts specializing in neural networks, machine learning, and telecom.
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